handling insurance claims

Storm Restorations and Insurance Claims

Dealing with a damaged roof is stressful enough—navigating the insurance claim process shouldn’t add to it. 

At The Townsend Co Roofing + Construction, we’re here to take that burden off your shoulders. We’ll make the process smooth, straightforward, and stress-free, while advocating for you to ensure you have the best chance of getting your claim approved.

Why Choose The Townsend Co?

Experts in wind, hail, hurricane, and storm damage

Your satisfaction and the protection of your home are our top priorities. We’re proud to serve the DFW areas when you need us most. Contact us today!

Over 15 years of combined experience in roofing, construction, and insurance

Complimentary, no-obligation inspections

Guidance through every step of the insurance claim process

Many home insurance inspectors are unfamiliar with the complexities of roof damage, which can result in denied claims due to oversight or misunderstanding. That’s where we step in. We’ll work directly with your insurance adjuster to accurately identify the damage covered under your policy, increasing your chances of claim approval.

How the Insurance Claim Process Works

Inspection

Call The Townsend Co for a free roof inspection. If damage is found, we’ll help you get started by signing a contract to move forward.

Filing the Claim

Submit the claim to your insurance company.

Adjuster Meeting

We’ll meet the insurance adjuster at your property to review the damage. If approved, you’ll receive a loss sheet for review.

Scheduling Appointment

 Once approved, we’ll schedule the repair or replacement, coordinate your roofing crew, and order materials.

Billing

We’ll invoice both you and your insurance company for the work completed.

Completion

After collecting payment, we’ll sign off on the roof’s completion and ensure you’re 100% satisfied.

Frequently Asked Questions

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Project Highlights

Project Type

Commercial Project

Project Scope

Roof Replacement

What If My Claim Is Denied?

If your claim is denied, we’ll request a reinspection and explore additional options to get it approved. With over a decade of experience working with the insurance industry, we’ve gained valuable knowledge and strategies to help navigate the process. If your roof has legitimate storm damage, we’ll use our expertise to advocate for you and the best path forward. We have trusted Public Adjusters and Attorneys that we work closely with who have been successful at getting our clients to 100% approval. 

At The Townsend Co, we’re committed to fighting for you every step of the way.

Ready to restore your roof? Contact The Townsend Co Roofing + Construction today, and let us handle the rest!

Common Reasons for Roof Insurance Denial

Many home insurance inspectors lack specialized roofing expertise, and some may even deny claims without thoroughly inspecting the roof.

Here are the top reasons roofs are denied coverage through underwriting:
  • Loss of granules on shingles
  • Tree limbs touching or hanging over the roof
  • Wind or hail damage
  • 3-tab shingles instead of architectural shingles
  • The roof’s age

We Know How to Navigate Insurance and Get You Covered

At The Townsend Co Roofing + Construction, we have extensive experience helping homeowners overcome insurance denials. Whether it’s an initial denial or a claim denial, we work closely with insurance companies to ensure you get the coverage you need.

If you’ve received a notice of policy cancellation due to roof issues, we’re here to help. Our team acts quickly and thoroughly—never cutting corners—to address the problem, whether it requires a second opinion, minor repairs, or a full roof replacement.

When you partner with us, you can trust that we’ll see the work through, so your home stays safe and protected, and your insurance remains intact.